You can cancel or reschedule an appointment by giving a 24-hour notice when possible. 

Wheels on the Bus Pediatric Therapy reserves the right to discontinue services at any time. 

Therapists will call if they are going to be more than 15 minutes late for a scheduled appointment. 

It is the client's responsibility to ensure that Wheels on the Bus Pediatric Therapy and the therapist have the most up-to-date information to include telephone and address. 

Therapists will keep all appointments and from time to time may need to cancel/reschedule an appointment within less than 24 hours due to illness/emergency. 

If you feel that the therapists cancels frequently or is not providing quality services, you may contact Wheels on the Bus Pediatric Therapy immediately to resolve these issues.